The Virtual Emergency Room - In Every Ambulance

Real-time vital signs. Live Video. Physician oversight. From anywhere.

medCLOUD connects your crew to a physician the moment the call drops — before you arrive, before you transport, before the outcome is decided.

Start Your Pilot Evaluation

EMT on the way to an emergency call

EMT in Ambulance using priusmed medView

You Already Know the Problem.

EMS documentation was never designed for the speed of a real call.

Your crew is managing a 58-year-old male with chest pain, a family member in the way, and a monitor alarming — and somewhere in between, they’re supposed to remember every intervention, every vital, every decision clearly enough to reconstruct it accurately twenty minutes later in a run report.

They can’t. Nobody can.

The documentation problem
looks like this:
The physician oversight problem
looks like this:
The rural access problem
looks like this:

Paramedics charting from memory after the call, fatigued, under time pressure — missing critical clinical details that matter for billing, QA, and legal protection

Medical directors reviewing ePCRs that don’t reflect what actually happened on scene

QA/QI programs built on incomplete data — finding problems after the fact instead of preventing them in real time

Providers penalized for documentation errors they didn’t make intentionally — they just couldn’t write fast enough while keeping a patient alive

A paramedic alone in a patient’s home managing a CHF exacerbation with no real-time physician support — a phone call to medical control is not a clinical record

Treat-in-place decisions made without documented physician authorization — liability exposure on every non-transport

Medical directors who can supervise only by exception, reviewing paperwork instead of watching care happen

Nearest emergency physician: 45 minutes away

Golden hour for stroke or STEMI: already running

Clinical decision that needs to be made: right now, in the back of an ambulance, with no specialist in sight

medCLOUD was built for all three of these problems simultaneously.

See How It works

The documentation problem
looks like this:

Paramedics charting from memory after the call, fatigued, under time pressure — missing critical clinical details that matter for billing, QA, and legal protection

Medical directors reviewing ePCRs that don’t reflect what actually happened on scene

QA/QI programs built on incomplete data — finding problems after the fact instead of preventing them in real time

Providers penalized for documentation errors they didn’t make intentionally — they just couldn’t write fast enough while keeping a patient alive

The physician oversight problem
looks like this:

A paramedic alone in a patient’s home managing a CHF exacerbation with no real-time physician support — a phone call to medical control is not a clinical record

Treat-in-place decisions made without documented physician authorization — liability exposure on every non-transport

Medical directors who can supervise only by exception, reviewing paperwork instead of watching care happen

The rural access problem
looks like this:

Nearest emergency physician: 45 minutes away

Golden hour for stroke or STEMI: already running

Clinical decision that needs to be made: right now, in the back of an ambulance, with no specialist in sight

medCLOUD was built for all three of these problems simultaneously.

See How It works

⁰¹ For EMS Agencies:
⁰² For Medical Directors:
⁰³ For County and Regional EMS:

What If Your Crew Had a Physician in the Cab?

Every complex call has physician backup — not a phone call, a real-time clinical presence

Treat-in-place decisions are authorized and documented, not assumed

ePCR documentation is generated from the call itself — ambient transcription and vitals data populate the record automatically, not from memory

QA/QI reviews are based on what actually happened, with session recordings that don't lie

medCLOUD streams synchronized live vitals, audio, and video from the field to a remote physician in real time.

The physician sees exactly what your crew sees — and can act on it.

What If Your Crew Had a Physician in the Cab?

Real-time supervisory capability across every active call — join any session, review live vitals, direct care remotely

A searchable, auditable record of every supervision event

Protocol compliance visible as it happens, not reconstructed after the fact

medCLOUD streams synchronized live vitals, audio, and video from the field to a remote physician in real time.

The physician sees exactly what your crew sees — and can act on it.

What If Your Crew Had a Physician in the Cab?

One medical director can provide real-time oversight across every department under their authority simultaneously

No more supervision by exception — every complex call has documented physician involvement

medCLOUD streams synchronized live vitals, audio, and video from the field to a remote physician in real time.

The physician sees exactly what your crew sees — and can act on it.

⁰¹ For EMS Agencies:

Every complex call has physician backup — not a phone call, a real-time clinical presence

Treat-in-place decisions are authorized and documented, not assumed

ePCR documentation is generated from the call itself — ambient transcription and vitals data populate the record automatically, not from memory

QA/QI reviews are based on what actually happened, with session recordings that don't lie

medCLOUD streams synchronized live vitals, audio, and video from the field to a remote physician in real time.

The physician sees exactly what your crew sees — and can act on it.

⁰² For Medical Directors:

Real-time supervisory capability across every active call — join any session, review live vitals, direct care remotely

A searchable, auditable record of every supervision event

Protocol compliance visible as it happens, not reconstructed after the fact

medCLOUD streams synchronized live vitals, audio, and video from the field to a remote physician in real time.

The physician sees exactly what your crew sees — and can act on it.

⁰³ For County and Regional EMS:

One medical director can provide real-time oversight across every department under their authority simultaneously

No more supervision by exception — every complex call has documented physician involvement

medCLOUD streams synchronized live vitals, audio, and video from the field to a remote physician in real time.

The physician sees exactly what your crew sees — and can act on it.

What agencies are saying:

“For the first time, my medical director was actually there with us on a difficult call — not on the phone, not reviewing a report the next day. There. Watching the same vitals we were watching.”

EMS Agency Director, Midwest

“The documentation quality improvement alone would have justified the investment. The fact that we also get real-time physician backup makes it a completely different category of tool.”

EMS Medical Director, Rural Health System

HOW MEDCLOUD WORKS

Simple for the Crew. Powerful for the System.

medCLOUD is a Progressive Web App — no installation required, no app store, no device dependency. Open a browser, start a session.

Works on any tablet, smartphone, or laptop your crew already carries.

1. Connect
2. Stream
3. Document

Three Steps:

Attach the medBRIDGE relay device to your existing patient monitor. medBRIDGE streams vitals from any compatible monitor directly to the medCLOUD platform — no new hardware required, no proprietary monitors to purchase.

Three Steps:

Live vitals, audio, and video transmit securely to your supervising physician in real time. The physician joins the session from any browser-enabled device — office, home, or hospital. No special equipment on either end.

Three Steps:

The session captures ambient audio throughout the call. Combined with the synchronized vitals record, medCLOUD generates a NEMSIS-compliant data output that feeds directly into your ePCR — pre-populated, accurate, and complete before your crew finishes the call.

1. Connect

Three Steps:

Attach the medBRIDGE relay device to your existing patient monitor. medBRIDGE streams vitals from any compatible monitor directly to the medCLOUD platform — no new hardware required, no proprietary monitors to purchase.

2. Stream

Three Steps:

Live vitals, audio, and video transmit securely to your supervising physician in real time. The physician joins the session from any browser-enabled device — office, home, or hospital. No special equipment on either end.

3. Document

Three Steps:

The session captures ambient audio throughout the call. Combined with the synchronized vitals record, medCLOUD generates a NEMSIS-compliant data output that feeds directly into your ePCR — pre-populated, accurate, and complete before your crew finishes the call.

Works with your existing systems -
medCLOUD integrates with the ePCR and CAD platforms your agency already runs:

ePCR: First Due, ImageTrend, ESO, ePCR Fireworks, Emergency Networking, Angel Track, and others via NEMSIS XML

CAD: Dispatch workflow integration for both emergency 911 dispatch and pre-scheduled encounters

Patient Monitors: Compatible with major monitoring platforms via medBRIDGE — device agnostic

No rip and replace.

medCLOUD works alongside what you have.

EMT in Ambulance using priusmed medView

"Are calls being recorded
without patient consent?"
"What about cybersecurity?
We can't have patient data in the cloud."
"We don't have budget
for new capital equipment."
"Our crews won't use another app."

The Questions We Hear Most — and Why the Answers Are Better Than You Think

Every session in medCLOUD is initiated by the crew and documented as a clinical encounter — the same legal framework that governs any other patient care interaction. Session recordings are stored securely, accessible only to authorized clinical personnel, and treated as protected health information under HIPAA. Recording a clinical encounter for quality assurance and documentation purposes is standard practice in healthcare. medCLOUD formalizes what good agencies already try to do informally.

The advantage: your agency now has a complete, unambiguous record of exactly what happened on every call. That record protects your crew, your medical director, and your agency — not just the patient.

The Questions We Hear Most — and Why the Answers Are Better Than You Think

medCLOUD is HIPAA-compliant with AES-256 encryption in transit and at rest. Sessions are stored on secure infrastructure with role-based access controls — only authorized clinical personnel can access session recordings or patient data. The platform architecture was designed for healthcare data from the ground up, not adapted from a consumer application.

The advantage: medCLOUD gives your agency a documented, auditable chain of custody for every clinical encounter — something paper run reports and verbal medical control calls have never provided. In a legal dispute, the session recording is your crew’s best evidence.

The Questions We Hear Most — and Why the Answers Are Better Than You Think

medCLOUD is a subscription — not a capital purchase. medBRIDGE is included in your subscription at no additional cost. The patient monitors medCLOUD connects to are the ones your agency already owns — medBRIDGE bridges your existing equipment to the platform. The only decision is the annual subscription, available in one, two, or three-year terms.

The advantage: medCLOUD is the only telehealth platform for EMS that eliminates the capital equipment barrier entirely. Your existing monitors work. Your existing devices work. The subscription is the investment.

The Questions We Hear Most — and Why the Answers Are Better Than You Think

medCLOUD is not an app — it’s a Progressive Web App that runs in any browser. No download, no installation, no IT approval process. Open a link, start a session. The interface was designed for use in the back of a moving ambulance by a crew managing an active patient — it is as simple as we could make it while delivering everything a physician needs to make a clinical decision.

The advantage: adoption friction is near zero. If your crew can open a browser, they can use medCLOUD.

"Are calls being recorded
without patient consent?"

The Questions We Hear Most — and Why the Answers Are Better Than You Think

Every session in medCLOUD is initiated by the crew and documented as a clinical encounter — the same legal framework that governs any other patient care interaction. Session recordings are stored securely, accessible only to authorized clinical personnel, and treated as protected health information under HIPAA. Recording a clinical encounter for quality assurance and documentation purposes is standard practice in healthcare. medCLOUD formalizes what good agencies already try to do informally.

The advantage: your agency now has a complete, unambiguous record of exactly what happened on every call. That record protects your crew, your medical director, and your agency — not just the patient.

"What about cybersecurity?
We can't have patient data in the cloud."

The Questions We Hear Most — and Why the Answers Are Better Than You Think

medCLOUD is HIPAA-compliant with AES-256 encryption in transit and at rest. Sessions are stored on secure infrastructure with role-based access controls — only authorized clinical personnel can access session recordings or patient data. The platform architecture was designed for healthcare data from the ground up, not adapted from a consumer application.

The advantage: medCLOUD gives your agency a documented, auditable chain of custody for every clinical encounter — something paper run reports and verbal medical control calls have never provided. In a legal dispute, the session recording is your crew’s best evidence.

"We don't have budget
for new capital equipment."

The Questions We Hear Most — and Why the Answers Are Better Than You Think

medCLOUD is a subscription — not a capital purchase. medBRIDGE is included in your subscription at no additional cost. The patient monitors medCLOUD connects to are the ones your agency already owns — medBRIDGE bridges your existing equipment to the platform. The only decision is the annual subscription, available in one, two, or three-year terms.

The advantage: medCLOUD is the only telehealth platform for EMS that eliminates the capital equipment barrier entirely. Your existing monitors work. Your existing devices work. The subscription is the investment.

"Our crews won't use another app."

The Questions We Hear Most — and Why the Answers Are Better Than You Think

medCLOUD is not an app — it’s a Progressive Web App that runs in any browser. No download, no installation, no IT approval process. Open a link, start a session. The interface was designed for use in the back of a moving ambulance by a crew managing an active patient — it is as simple as we could make it while delivering everything a physician needs to make a clinical decision.

The advantage: adoption friction is near zero. If your crew can open a browser, they can use medCLOUD.

ORDERING INFORMATION

Straightforward Pricing. No Surprises.

medCLOUD is available as an annual subscription with one, two, and three-year term options. Multi-year commitments receive preferred pricing.

Subscription terms:

1-year subscription
2-year subscription (preferred pricing)
3-year subscription (best value)

Physician checking patient's vitals on a tablet

What's included in every subscription:

medCLOUD platform access for your agency — unlimited sessions, unlimited users

medBRIDGE relay device — included, no additional cost

NEMSIS-compliant ePCR data output for integration with your existing ePCR platform

Session recording and secure storage

Onboarding and training support

Ongoing platform updates and support

Contact us for a quote

What's not included:

Patient monitoring devices (cardiac monitors, pulse oximeters, capnography units, etc.) are purchased directly from the manufacturer.

PriusMED is not a distributor for monitoring equipment.

medBRIDGE is compatible with major monitoring platforms — your clinical team can advise on compatible devices if needed.

Start your pilot evaluation

Start Your medCLOUD Pilot

See medCLOUD working in your environment before you commit. Our pilot evaluation program gives your agency full platform access to test medCLOUD on real calls with your crew, your monitors, and your medical director.

Pilot participants receive:
Full medCLOUD platform access for the evaluation period
medBRIDGE device for the duration of the pilot
Onboarding and setup support
A dedicated clinical success contact throughout the evaluation